Di Amore BVBA
Hoveniersstraat 13 / 28
+32 (0) 3 500 06 05
BTW NR: BE 0660.816.260
Please read these terms and conditions (“Terms and Conditions”) carefully. By using this website / completing a purchase, you agree to be bound by the Terms and Conditions described below. If you do not agree to all of these terms, please do not use this website or make any purchase from us.
These Terms and Conditions govern your use of, and any purchase from, Di Amore BVBA, and constitute an agreement between you and Di Amore BVBA. Di Amore reserves the right to change or modify any of these Terms and Conditions or any policy or guideline of this site at any time, and in its sole discretion. Any changes or modification will be effective immediately upon posting of the revisions on this site. Your continued use of this site following the posting of its changes or modifications will constitute your acceptance of such changes or modifications. Therefore, you should frequently review these Terms and Conditions and any other applicable policies from time-to-time to understand the terms and conditions that apply to your use of this site. If you do not agree to the amended terms, you must stop using this site.
Product Availability And Pricing
Infrequently, data, including prices, may be inaccurately displayed on our site due to system or typographical errors. While we make every attempt to avoid these errors, they may occur. We reserve the right to correct any and all errors when they do occur and we do not honour inaccurate or erroneous prices. If a product’s listed price is lower than its actual price, we will, at our discretion, either contact you for instructions before shipping the product or cancel the order and notify you of such cancellation. If the order has been shipped, you agree to either return the product or pay the difference between the actual and charged prices. Our prices are also subject to change without notice. We apologise for any inconvenience that this may cause. If you have any questions, please do not hesitate to contact us at email@example.com
Purchases made with Di Amore may be shipped Worldwide.
When ordering from Di Amore, the recipient is the importer of record and must comply with all laws and regulations of the destination country. Title and risk of loss for items ordered will transfer to the recipient upon delivery to the carrier.
Prior to delivery to the recipient, the shipment may be subject to customs fees, import duties, taxes, and other charges of the destination country where applicable. These charges are always the recipient’s responsibility.
Value Added Tax (BTW)
Value added tax (VAT) will be applied for all orders where applicable. The VAT amount is calculated based on the shipping destination of your order.
For your convenience, we offer the following payment methods:
Visa, MasterCard, or American Express credit card.
Bank Transfer & other.
All shipments are fully insured by us.
For added security, a signature will be required upon delivery of your Di Amore order. Please make arrangements for someone to be available at the shipping destination to sign for receipt.
Customs, Duties And Taxes
The customs office of the destination country may impose customs fees, import duties, taxes, and other charges to your international order where applicable. These additional charges required for customs clearance are the responsibility of the recipient. When your order arrives at customs either our shipper, FedEx, or the customs office will contact you directly to arrange for the payment of any charges that may be due.
Please be advised that Di Amore has no control over these charges. Country of origin information for your order can be provided by our one of our team to assist in estimating import duties. Please contact your local customs office for further details.
Order Cancellation & Return Policy
Di Amore offers* customers 30 days from the day their order is collected / received to cancel or return their order. If you wish to cancel or return your purchase please email firstname.lastname@example.org
*Please note that this is not applicable to bespoke jewellery designs unless confirmed in writing prior to your order being placed.
Note that once your item has shipped, your order cancellation will take effect after it has been returned to us and examined by quality control. Returns are sent at your own cost and risk.
Damaged or Defective Products
You should inspect your order upon collection / delivery for defects or damage. If you find a defect or damage you must tell us as soon as possible and we will arrange for their return. If your order was found to be damaged prior to delivery to you, or defective (through no fault of your own wearing, wear or tear or use), we will repair or refund the price paid by you, including any delivery charges you paid, provided that you have not worn or used and damaged the order.
Di Amore offers a five year warranty on manufacturing faults on all our products. Please contact us as soon as possible should you wish to return an item to us for repair. Please note this warranty does not cover items that become damaged due to wear or tear or use and that any items returned to us are sent at the owners cost and risk.
Nothing in this section affects your legal rights.
Di Amore offers one free resize with every engagement ring. This resize cannot be transferred to any other purchase. Ring sizing is subjective and whilst we will endeavour to accurately advise all our customers, ultimate responsibility rests with the customer to select their correct size. This will be confirmed in writing by Di Amore prior to any work commencing.
Should any further alterations be necessary these will be charged accordingly.
Information On Our Website
At Di Amore, we make every attempt to ensure that our online catalogue is as accurate and complete as possible. In order to give you the opportunity to view our products in great detail, some products may appear larger or smaller than their actual size in our photographs; and since every computer monitor is set differently, colour and size may vary slightly.
Policy On Conflict Diamonds
At Di Amore, we only purchase diamonds through the largest and most respected suppliers who, like us, proudly adhere to and enforce the standards established by the Kimberley Process, an international system that polices the trade of diamonds to ensure they are from sources free of conflict.
Unless otherwise indicated / requested all our diamonds are GIA,HRD or IGI certified.
Under no circumstances shall Di Amore be liable for any indirect, special, incidental or consequential damages of any kind, regardless of the form of action, whether in contract, tort (including negligence), strict product liability or otherwise, even if we have been advised of the possibility of such damages.
Third Party Content
Di Amore may provide links to web pages and content of third parties (“Third Party Content”) as a service to those interested in this information. Di Amore does not monitor or have any control over any Third Party Content or third party Websites.
You acknowledge and agree that any materials, including but not limited to questions, comments, suggestions, ideas, plans, notes, drawings, original or creative materials or other information, regarding this site, Di Amore, or our products or services that are provided by you to Di Amore are non-confidential and shall become the sole property of Di Amore. Di Amore will own exclusive rights, including all intellectual property rights, and will be entitled to the unrestricted use and dissemination of these materials for any purpose, commercial or otherwise, without acknowledgment or compensation to you. You grant Di Amore and its affiliates and sublicensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that (a) you own and control all of the rights to the content that you submit, or that you otherwise have the right to submit such content to this site; (b) the content is accurate and not misleading; and (c) use and posting of the content you supply will not violate any rights of or cause injury to any person or entity.
Terms and Conditions updated on 28 October 2016